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Current Job Openings

Want to join the our team? Check out the open positions below. The job descriptions provided are only general information about each position. The list of responsibilities, qualifications, skills, and other details is not all-inclusive and may be subject to change. Send your resume to hr@visitparkcity.com today. 

Visitor Services Manager

Reports To: Vice President of Member Services
Status: Part-Time, Non-Exempt

JOB SUMMARY

This position is responsible for the supervision of the staff and facilities at the Main Street Visitor Information Center and Kimball Junction Visitor Information Center, as well as assisting the Member Services department with various projects and duties. This position is a part-time hourly job with no other benefits than those required by law.

ESSENTIAL FUNCTIONS
  • Provide complete supervision of the Main Street Information Center and Kimball Junction Visitor Information Center staff. Including, but not limited to, hiring; training; performance evaluations and wage reviews.
  • Organize and conduct monthly meetings for staff to include: scheduling, changes to policy/procedure and membership developments. Arrange ongoing education about Park City attractions, site / FAM tours and other information regarding Summit County/ regional tourism products and services.
  • Prepare and administer all scheduling for Visitor Services staff. Approve bi-weekly time sheets. Fill in at the Visitor Centers as needed.
  • Manage the Kimball Junction Visitor Center facility. Ensure the facility is kept in working order and oversee cleaning contracts, maintenance, repairs, upgrades. Serve as liaison to building management for all maintenance and repairs associated with the general building, exterior and CAM’s. Coordinate the maintenance, troubleshooting and updating of all technology equipment (Computer and A/V).
  • Work with the management of the coffee vendor and PC Historical Society to ensure a harmonious working arrangement and all contract requirements are being adhered.
  • Oversee all facility rental arrangements including conference space, kiosk rentals and after-hours events.
  • Reconcile sales and inventory of 3rd party products. Handle payments / payables for vendors and renters.
  • Maintain brochures, maps and information supplies for Visitor Services. Oversee ordering, delivery and stocking of in-house, regional, State and member materials. Ensure brochure racks at Kimball Junction Visitor Center are properly merchandised and in good repair and comply with the Park City Chamber & Visitors Bureau (PCCVB) membership guidelines.
  • Serve as liaison/contact with various companies and organizations to ensure visitors receive current offerings and discounts. Explore ways to improve facilities and services offered at our visitor centers by networking with other resort area Visitor Services Managers. Partner with members such as the Utah Olympic Park for special promotions available only at the visitor information centers.
  • Coordinate activities for National Tourism Week.
  • Assist Membership department with staffing / attendance at PCCVB events and for the promotion of various events and activities.
  • Participate in weekly PCCVB meetings. Prepare monthly Visitor Services report for PCCVB Board of Directors.
QUALIFICATIONS
  • Knowledge of and a desire to learn and keep current on Park City’s history, economic status, and ski/tourism industry.
  • Computer literate in word processing, database, and spreadsheets.
  • Excellent written and oral communication. Strong organizational skills.
  • Ability to be a team player and work with many differing personalities.
  • Excellent follow-through skills and attention to detail.
  • Exhibit the ability to be flexible and to balance and prioritize a variety of demanding projects.
  • Strong interpersonal skills for representing Park City to potential visitors, residents, and business people.
  • Ability to lift 40 pounds.
  • Previous supervisory skills.
  • Ability to gather, organize, interpret and communicate statistical data in complete and summarized form.
  • Ability to assist in the formation of a budget and marketing plan.

This job description provides only general information about the position. The list of responsibilities, qualifications, skills, and other details is not all-inclusive and may be subject to change.


Part-Time Visitor Information Specialist

Locations

Visitor Information Desks at 1794 Olympic Parkway Blvd and Park City Museum at 528 Main Street.

Reports To

Visitor Services Manager

Status

Part-Time - Non-Exempt

Primary Responsibilities

Provide visitor information to Park City and Summit County guests with a goal of extending and enhancing their experience in our area.

Specific Duties
  • Provide and assist visitors with current and accurate information in a courteous and professional manner, whether in person or on the phone.
  • Assure a complete supply of appropriate member business brochures are available for customers at all times.
  • Knowledge of and a desire to learn more about the area’s lodging, restaurants, attractions, events, history, recreation, and general information.
  • Create a positive impression of Park City and Summit County as a hospitable destination.
  • Provide information about our visitors/customers that is helpful in assessing the success of the visitor information program and other Chamber/Bureau programs.
Other Duties
  • Maintain an accurate accounting of those visiting the information center.
  • Operate the Museum computer/cash register by handling sales transactions. Look up Museum members in the membership database.
  • Keep brochure racks stocked at all times and to call for additional brochures when needed and to track such requests.
  • Review at each shift all memos, flyers, newspapers, and other local resources to ensure up-to-date knowledge of current events and happenings in the Park City area.
  • Attend staff meetings as scheduled and other job development familiarization tours, docent trainings at the museum, hotel site tours and other development opportunities.
  • Actively search and acquire updated knowledge about the area’s lodging, restaurants, recreation, arts & culture, shopping, events, history, attractions, and general information.
  • Oversee the physical location - keep the work area tidy, straighten and organize the storage areas, understand and operate the alarm system, and alarm procedures, if applicable.
  • Post and remove flyers and posters on local events.
  • Provide assistance as needed with special projects for the Chamber/Bureau, as needed.
Qualifications
  • Requires knowledge of the Park City and Summit County area, special events, history, attractions, services and Chamber/Bureau services.
  • Customer service oriented, tactful, patient, conscientious, and reliable.
  • Must possess excellent oral and written communication skills, coupled with an upbeat, positive attitude, enthusiasm and attention to detail.
  • Ability to be a team player.
  • Work a flexible schedule.
  • Professional well-groomed appearance.
  • Basic knowledge of computes and primary Microsoft Office programs (Excel, Word and Outlook.)
Physical Requirements
  • Ability to lift 20 pounds.
  • Stand on feet for extended time and must be able to walk around the Museum for opening and closing procedures. The VIC physical needs include using a small step-stool for material management, and other physical tasks include posting flags on the exterior of the building and opening outside umbrellas. The Museum physical needs include being able to climb a small ladder or step stool to reset the display “detonator” and other museum exhibit devise.
  • Hearing (with our without correction) – must be able to converse with others in a normal conversation.
  • Vision (with or without correction) – must be able to operate a cash register/computer. Other tasks include perusing written literature and examining the condition of exhibits, galleries, and displays.
  • Must be able to speak clearly and have voice projection that can reach a group of up to 10 people at a time.
  • Some tasks require minimum capabilities in balancing, bending, climbing, kneeling, walking, pushing, reaching above shoulders with two-handed operations.