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Current Job Openings

Want to join the our team? Check out the open positions below. The job descriptions provided are only general information about each position. The list of responsibilities, qualifications, skills, and other details is not all-inclusive and may be subject to change. Send your resume to hr@visitparkcity.com today. 

New Position - Membership Development Manager

Job Summary
Implement and manage all aspects of new member recruitment, sales and retention. Create, execute and manage membership event sponsorship programs. Assist all members with understanding and utilizing their benefits and support the goals of the Membership Department.

RESPONSIBILITIES
  • Work with the Vice President of Member Services to create and implement plans and programs to increase membership numbers and retention.
  • Work with other departments to identify prospective new members and solicit memberships from needed businesses.
  • Prospect for new members by identifying and qualifying new leads using county and city information, media coverage, networking opportunities and other sources to identify potential new members.
  • Sell new memberships and conduct in-person and telephone presentations to prospective members.
  • Complete new member on-boarding processes, including 3-month, 6-month and 9-month targets.
  • Serve as a primary point of contact for new and existing members with questions about benefits.
  • Along with others on the Member Services staff, act as an in-house expert for Chamber/Bureau members learning to navigate the Simpleview CRM and member portal.
  • Assist Vice President of Members Services with member communication regarding member invoices and accounts.
  • Maintain database and accurate information for new and existing members.
  • Communicate changes in membership status to Chamber/Bureau staff members, including the VICs.
  • Create and implement event sponsorship program. Solicit, sell and manage event sponsorship opportunities and coordinate with participating members.
  • Assist with the planning and execution of member events.
  • Attend and represent the Chamber/Bureau at all member events.
  • Attend community events and meetings, promoting membership and representing the Chamber/Bureau.
  • Assist with the development, implementation and administration of new and existing membership programs/benefits.
  • Provide membership-related copy for bi-weekly member newsletter and other member communications as needed.
  • Write, schedule and post content to designated Chamber/Bureau social media sites, focusing on driving membership sales and retention.
  • Assist, communicate and work with other Chamber/Bureau departments regarding membership projects, needs and issues.
  • Other duties as assigned.
QUALIFICATIONS
  • Bachelor’s degree or an equivalent combination of education and experience.
  • Knowledge of the Park City and Summit County area, business community and business districts.
  • Strong background in sales, preferably in a membership-based organization.
  • Excellent organizational skills, with the ability to multi-task and manage multiple projects simultaneously on a regular basis.
  • Strong attention to detail.
  • Excellent oral and written communication skills.
  • Ability to maintain confidentiality of Chamber/Bureau member information.
  • Demonstrated ability to work effectively independently, as well as in a team environment.
  • Strong computer skills including Excel, Word, database programs and knowledge of how to work with photos and images.
  • A basic understanding of finances and budgeting skills.
  • Effective public speaking skills.
  • Ability to work evenings as needed.

This job description provides only general information about the position. The list of responsibilities, qualifications, skills, and other details is not all-inclusive and may be subject to change.

Member Services Manager

Vice President of Member Services
Status: Non-Exempt

JOB SUMMARY

This position is responsible for assisting with member enrollment, retention and invoicing, as well as the planning and implementation of membership programs and events. Works directly with members, educating them on benefits and using online accounts. Responsible for weekly newsletters and other communication. Responsible for data management, including member accounts and the compilation of statistical and business data for Park City and Summit County.

ESSENTIAL FUNCTIONS
  • Coordinate with the Vice President of Member Services for the development, implementation and administration of new and existing membership programs and benefits.
  • Assist with all aspects of Chamber/Bureau Membership management, including new member recruiting, acquisition, maintenance and retention.
  • Assist with monthly member dues invoicing and collection.
  • Assist in planning, executing and managing over thirty Chamber/Bureau Member events, luncheons, educational events, webinars and trade shows annually. Represent the Chamber/Bureau at events.
  • Deliver effective presentations at Chamber/Bureau events, including educational workshops, webinars and other membership events.
  • Create, produce and manage communications and weekly email newsletters to the Park City Chamber/Bureau membership.
  • Manage the Chamber/Bureau Member Calendar of Events, ensuring information about member events is posted in an accurate and timely fashion.
  • Perform data management including updating, reviewing and approving Member listings and coupons.
  • Train and assist Chamber/Bureau Members in navigating and using the Member Portal. Serve as the Member Services liaison between the Data & CRM Specialist for Member Portal matters pertaining to membership.
  • Contribute content to the Chamber/Bureau social media posts as requested.
  • Assist the Visitor Services Manager and off-site Visitor Centers as needed.
  • Manage member requests for membership mailing lists and other membership-related information.
QUALIFICATIONS
  • Bachelor’s degree. An equivalent combination of education and experience will be considered.
  • Knowledge of the Park City and Summit County area, the business community and business districts.
  • Excellent organizational skills, with the ability to multi-task and manage multiple projects simultaneously on a regular basis.
  • Demonstrated self-starter with exceptional attention to detail and follow through.
  • Strong oral and written communication skills with demonstrated ability to work effectively in a team environment.
  • Strong computer skills including Excel, Word, database programs and knowledge of how to work with photos and images.
  • Basic understanding of finances and budgeting skills.
  • Event planning and effective public speaking skills.
  • Ability to maintain confidentiality of Chamber/Bureau member information.
  • Ability to work evenings as needed.

This job description provides only general information about the position. The list of responsibilities, qualifications, skills, and other details is not all-inclusive and may be subject to change.


Part-Time Visitor Information Specialist

Locations

Visitor Information Desk at Park City Museum – 528 Main Street

Job Summary

Provide visitor information to Park City and Summit County guests with a goal of extending and enhancing their experience in our area.

Responsibilities
  • Provide and assist visitors with current and accurate information in a courteous and professional manner, whether in person or on the phone.
  • Assure a complete supply of appropriate member business brochures are available for customers at all times.
  • Knowledge of and a desire to learn more about the area’s lodging, restaurants, attractions, events, history, recreation, and general information.
  • Create a positive impression of Park City and Summit County as a hospitable destination.
  • Provide information about our visitors/customers that is helpful in assessing the success of the visitor information program and other Chamber/Bureau programs.
  • Maintain an accurate accounting of those visiting the information center.
  • Operate the Museum computer/cash register by handling sales transactions. Look up Museum members in the membership database.
  • Keep brochure racks stocked at all times and to call for additional brochures when needed and to track such requests.
  • Review at each shift all memos, flyers, newspapers, and other local resources to ensure up-to-date knowledge of current events and happenings in the Park City area.
  • Attend staff meetings as scheduled and other job development familiarization tours, docent trainings at the museum, hotel site tours and other development opportunities.
  • Actively search and acquire updated knowledge about the area’s lodging, restaurants, recreation, arts & culture, shopping, events, history, attractions, and general information.
  • Oversee the physical location -- keep the work area tidy, straighten and organize the storage areas, understand and operate the alarm system, and alarm procedures, if applicable.
  • Post and remove flyers and posters on local events.
  • Provide assistance as needed with special projects for the Chamber/Bureau, as needed.
Qualifications
  • Requires knowledge of the Park City and Summit County area, special events, history, attractions, services and Chamber/Bureau services.
  • Customer service oriented, tactful, patient, conscientious, and reliable.
  • Must possess excellent oral and written communication skills, coupled with an upbeat, positive attitude, enthusiasm and attention to detail.
  • Ability to be a team player.
  • Work a flexible schedule.
  • Professional well-groomed appearance.
  • Basic knowledge of computes and primary Microsoft Office programs (Excel, Word and Outlook.)
Physical Requirements
  • Ability to lift 20 pounds.
  • Stand on feet for extended time and must be able to walk around the Museum for opening and closing procedures. The VIC physical needs include using a small step-stool for material management, and other physical tasks include posting flags on the exterior of the building and opening outside umbrellas. The Museum physical needs include being able to climb a small ladder or step stool to reset the display “detonator” and other museum exhibit devise.
  • Hearing (with our without correction) – must be able to converse with others in a normal conversation.
  • Vision (with or without correction) – must be able to operate a cash register/computer. Other tasks include perusing written literature and examining the condition of exhibits, galleries, and displays.
  • Must be able to speak clearly and have voice projection that can reach a group of up to 10 people at a time.
  • Some tasks require minimum capabilities in balancing, bending, climbing, kneeling, walking, pushing, reaching above shoulders with two-handed operations.

This job description provides only general information about the position. The list of responsibilities, qualifications, skills, and other details is not all-inclusive and may be subject to change.